Bedroom in JW Marriott Cancun Resort & Spa
JW Marriott

JW Marriott Cancun Resort & Spa

What Guests Say

Other, Bird's-eye View in JW Marriott Cancun Resort & Spa

This resort was gorgeous. The room was beautiful and the bed was pretty comfortable. The service from all of the staff was top notch. someone was always there to help out.

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Cathy

January 2023

Spa and wellness centre/facilities in JW Marriott Cancun Resort & Spa

Everything was amazing. The staff was so polite and helpful, the hotel, pool and rooms are beautiful and clean. It was one of the best hotel experiences I've ever had. I would definitely stay there again. Very relaxing.

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Paula

July 2022

Other, Restaurant/Places to Eat in JW Marriott Cancun Resort & Spa

It is a beautiful hotel and very clean. Staff around the pool were very attentive to us, nice and helpful.

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Maria

June 2022

Spa and wellness centre/facilities in JW Marriott Cancun Resort & Spa

Spa and room

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Samuel

August 2022

Meeting/conference room, Restaurant/Places to Eat in JW Marriott Cancun Resort & Spa

We stayed on the top floor (at an additional cost). Breakfast and dinner buffet were included. They were good, but not anything exceptional.

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Peter

June 2022

Spa and wellness centre/facilities in JW Marriott Cancun Resort & Spa

The option to choose between beach and swimming pool (very nice pool) is great, but for both you need to be very early to reserve your sun bed. As we didn't on the first day (and we're not like that kind of tourist), we were out of luck. Day 2 we did do an effort to claim some sun beds at the swimming pool early, only to find out that others had already been earlier. I prefer hotels that maintain the policy that you cannot claim a sun bed for longer than 30 min without using it. The absence of this policy degrades the experience for those who are not the "claim quickly, me me me" types.

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Rob-jan

January 2022

Lobby or reception, Restaurant/Places to Eat in JW Marriott Cancun Resort & Spa

We loved this hotel. The staff were all great, so friendly and accommodating. Everthing about our stay was great. Restaurant's are good.

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Gp

January 2022

Restaurant/places to eat in JW Marriott Cancun Resort & Spa

Breakfast buffet is very good and the it is gorgeous to sit outside by the pool in the morning. The beds very super comfy. Pool and beach facilities are great as well.

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Susann

June 2022

Restaurant/places to eat in JW Marriott Cancun Resort & Spa

The hotel has a nice location with access to the beach and a nice view onto the ocean. It is certainly large but it didn’t feel crowded given that there were lots of recreational areas (very large pool) including ones reserved for adults only. We enjoyed dining in at their restaurants, the food was very good both at breakfast and in the evening at Sedona. the rooms were kept impeccably clean and generally the staff was great

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Roxana

January 2022

Other, Restaurant/Places to Eat in JW Marriott Cancun Resort & Spa

Close to the beach, friendly staff. Well maintained.

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Denny

May 2022

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Bedroom in JW Marriott Cancun Resort & Spa