JW Marriott Cancun Resort & Spa
What Guests Say
The staff customer service
Shawana
December 2023
The overall comfort and location of the hotel. The fact it is right on the beach. The view from the room. Very efficient elevator. The sandwich shop is very convenient.
Jean
December 2023
This resort was gorgeous. The room was beautiful and the bed was pretty comfortable. The service from all of the staff was top notch. someone was always there to help out.
Cathy
January 2023
Breakfast was wonderful, staff just the best, pools were super, suite we stayed in was fantastic, housekeeping just the best
Julian
January 2024
the location of the hotel was outstanding if your not looking for an all inclusive resorts with many different restaurants just across the street. The hotel is very clean with great view on the beach and outstanding staff and services.
Ghassan
June 2024
Everything was amazing. The staff was so polite and helpful, the hotel, pool and rooms are beautiful and clean. It was one of the best hotel experiences I've ever had. I would definitely stay there again. Very relaxing.
Paula
July 2022
Spacious room, very clean, wonderful facilities and services is decent. One of the few hotels that is not an all inclusive.
Shiwei
January 2024
It is a beautiful hotel and very clean. Staff around the pool were very attentive to us, nice and helpful.
Maria
June 2022
Amazing friendly staff. They were all very professional and kind. Spotlessly clean spacious room. Fantastic view from the room. Great breakfast. Plus the hotel was within walking distance to a local bus stop.
Yukk
December 2024
Breakfast was great, the rain shower was awesome, revitalized me The lazy pool was enjoyable, the waves on the beach were very rough,i know thats certainly not controlled by the staff lol Everyone needs to take the Columbus Ship experience and order the surf n turf meal exquisite.
John
January 2025
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